This morning I decided it was definitely time for a turbo as we were not able to ride into work. I had done 30km when the turbo started slipping, not good. I had to I’ve it up. As I was working from home I was able to ring the distributor (for the cyclops Fluid2) who after I explained the problem, asked where I bought it, then said they would send me a new unit. No messing. Customer service. Right.